Welcome to Bookbaazi! These terms and conditions ("Terms") govern your use of the Bookbaazi website (the "Bookbaazi") and all related services provided by Bookbaazi ("we," "us," or "our").This Shipping Policy/Refund or Return policy governs the terms and conditions regarding the shipment of orders placed on the Bookbaazi website. By placing an order, you agree to comply with the following terms:

• 1. Order Processing Time:

  a. Our standard order processing time is 1-2 business days, excluding weekends and holidays.
  b. During peak seasons or promotional periods, slight delays in order processing may occur. We will make every effort to minimize any inconvenience caused.

• 2. Shipping Methods and Delivery Partners:

  a. Bookbaazi partners with reliable and reputed shipping carriers to ensure the safe and timely delivery of your orders.
  b. The shipping carrier and method will be selected based on the shipping destination and package requirements.

• 3. Shipping Costs:

  a. The estimated delivery time will depend on the shipping destination.
  b. Delivery times are approximate and may be subject to unforeseen delays due to weather conditions, customs procedures, or other circumstances beyond our control.

• 4. Tracking Information:

  a. If you have any concerns or questions about your shipment, please contact our customer support team at [provide contact details].
  b. Our customer support team will provide updates regarding your order status and delivery.

• 5. Delivery Timeframes:

  a. In the rare event that your shipment is significantly delayed or goes missing, please contact our customer support team.
  b. We will initiate an investigation with the shipping carrier to locate your package or arrange for a replacement if necessary.

• 6. Order Tracking and Support:

  a. If you have any concerns or questions about your shipment, please contact our customer support team at [provide contact details].
  b. Our customer support team will provide updates regarding your order status and delivery.

• 7. Delayed or Lost Shipments:

  a. In the rare event that your shipment is significantly delayed or goes missing, please contact our customer support team.
  b. We will initiate an investigation with the shipping carrier to locate your package or arrange for a replacement if necessary.

• 8. Shipping Restrictions:

  a. Certain products may have specific shipping restrictions or requirements, which will be clearly mentioned on the product page.
  b. Please contact our customer support team if you have any questions or concerns regarding shipping restrictions.

• 9. Address Accuracy:

  a. It is your responsibility to provide accurate and complete shipping address details during checkout.
  b. Bookbaazi will not be held responsible for any delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer.

• 10. Modifications to Shipping Policy:

  a. Bookbaazi reserves the right to modify or update this Shipping Policy at any time without prior notice.
  b. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

If you have any questions or concerns about our terms & conditions, please contact us at [hello.bookbaazi@gmail.com]. We will be happy to assist you.

Thank you for choosing Bookbaazi! Happy reading!